One shared inbox for all your WhatsApp conversations. Assign, reply, and close faster — no app switching, no missed messages, no chaos.
Hi, I need help with my order #4521
When does my delivery arrive?
Can I change my subscription plan?
Thanks, all sorted! 🙏
Sarah Johnson
+27 82 555 0123 · online
Hi, I need help with my order #4521. It's been 3 days 😟
09:14
Hi Sarah! Let me look that up for you right now.
09:15
Order #4521 — dispatched yesterday, estimated delivery tomorrow by 5pm.
09:16
Sarah Johnson
+27 82 555 0123
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No bloat. No learning curve. Just the tools your agents need to handle WhatsApp conversations efficiently.
All your WhatsApp conversations, one place. Assign conversations to agents, track status, and never drop a message again.
See new messages, delivery ticks (✓ sent, ✓✓ delivered, blue ✓✓ read), and status changes — live, without a page refresh.
Automatically create and enrich contacts from inbound messages. Tag, filter, and access full conversation history in seconds.
Save your team's best answers as quick replies. One click to insert — cut response time by 80% on common questions.
Each workspace is completely isolated. Your own subdomain, your own credentials, encrypted at rest with database-level row security.
How it works
No complex integrations. No professional services. Just connect your WhatsApp number and go.
Paste your Meta Cloud API credentials. We verify the webhook and you're live in under two minutes.
Add agents and admins to your workspace. Set roles, assign conversations, and work as a coordinated team.
Inbound messages land in your shared inbox in real-time. Reply, assign, resolve — from any device.
Pricing
One flat plan. All features included. No surprises from us — see the Meta note below.
Everything your team needs, one simple price
14-day free trial · Card required at signup · Nothing charged for 14 days · Cancel anytime
About Meta API costs — separate from your Tap2CRM subscription
Tap2CRM connects to the WhatsApp Business Cloud API, which is operated by Meta. Meta charges for certain message types directly to your WhatsApp Business Account — these are not collected by us.
Meta updated to per-message pricing effective July 1, 2025. For most support-focused teams using Tap2CRM, the majority of conversations are customer-initiated and therefore free on Meta's side.
Start your free 14-day trial today. Set up takes less than 5 minutes.
Create your free workspace14 days free · Card required at signup · Nothing charged today · Cancel anytime